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email slow, stopped due to "long running script"

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New Poster

email slow, stopped due to "long running script"

There is not an instance when I am in my e mail that  the e mail freezes, and I get a pop up at the bottom saying "comcast is not responding due to a long running script" This only happens on my PC, not ipad or i phone. Also why in the world does the e mail open a second window once I click on it?

seems so un necessary...

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Official Employee

Re: email slow, stopped due to "long running script"

please clear your cache & cookies. Also see if it happens with a different browser. 


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New Poster

Re: email slow, stopped due to "long running script"

it happens with all browsers 

will try to consistently clear history to see if this helps

any advice on how to stop the second window from opening?