Community Forum
why do i have to get a code by phone when i look at email and infinity. very bad system. i save each time and still does the same every time.
Solved! Go to Solution.
Log into your account and turn off Two-Step Verification.
https://www.xfinity.com/support/articles/enroll-2-step-verification
Hi, clintonh31406. Thanks for posting here! Great question. Hopefully rightfooted's response/link answers your question. If not, definitely let us know. Thanks. 🙂