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email address

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New Poster

email address

I tried to add an email address and i ended up changing the name on my email.  now i can not receive any email and i still dont know how to add an additional email account.  Please help!  thanks!

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Problem Solver

Re: email address


@woodcoop wrote:

I tried to add an email address and i ended up changing the name on my email.  now i can not receive any email and i still dont know how to add an additional email account.  Please help!  thanks!


Take a look at https://forums.xfinity.com/t5/Email-Web-Browsing/Additional-E-mail-accounts/m-p/3320868#M216914 and the solution that worked for the Original Poster.

Joe V
(not a Comcast employee, just another paying customer)
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Expert

Re: email address

 


@woodcoop wrote:

I tried to add an email address and i ended up changing the name on my email.  now i can not receive any email and i still dont know how to add an additional email account.  Please help!  thanks!


Note that you will not be able to get your original email back for 90 days.  You can try calling Customer Security Assurance to see if they might be able to help you get it back, but there are no assurances of this.

 

You might want to call Comcast's CSA (Customer Security Assurance). They may be able to help you. Their phone number is (888) 565-4329.


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