email account keeps closing on its own

[CharlieLat]

Why does my Comcast email keep closing on its own? Using Chrome. Just started doing this recently and Comcast CS was no help, had no answers. I've tried clearing cashe/history, etc. rebooting, etc. no help. Anybody?

[Again]

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@CharlieLat wrote:

Why does my Comcast email keep closing on its own? Using Chrome. Just started doing this recently and Comcast CS was no help, had no answers. I've tried clearing cashe/history, etc. rebooting, etc. no help. Anybody?

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Have you tried another browser to see if it does it there, too?

[holveyd]

i'M HAVING THE EXACT SAME PROBLEM. IT STARTED ABOUT 2 MONTHS AGO AND HAS BEEN GETTING WORSE AND WORSE. SOMETIMES CLOSE AND RESTART IS HAPPENING 2 OR 3 TIMES PER MINUTE NOW. IF I CAN'T GET THE ISSUE RESOLVED SOON, I'LL HAVE TO MOVE ALL EMAIL TO ANOTHER PROVIDER. AT THAT POINT, KEEPING OTHER SERVICES AT XFINITY GETS FAR LESS COMPELLING

[tom-sweeney]

webmail has become unusable.  mail keeps reloading every time I try to look at an email.