Community Forum

email Spam folder

tashanet
Contributor

email Spam folder

This page

https://www.datarecovery.institute/migrate-emails-from-comcast-to-thunderbird/

says "Emails from Inbox, Sent, Draft, Trash, and Spam folders can be downloaded" using Thunderbird.

 

How can I set up Thunderbird to  download Spam messages? (Thunderbird has a Spam folder, but nothing ever appears there.

 

Thanks!

Latoque
Expert

Re: email Spam folder

As a test, move an email from some other folder in the Comcast account to the Spam folder.  Does it appear in the "Junk" folder in Thunderbird?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
tashanet
Contributor

Re: email Spam folder

Thanks for the suggestion.

I did what you suggested. The message did not appear in the Junk folder in Thunderbird.

 

Yesterday , in MailSettings --> Advanced, I set this:

                   Override Security Filters - Allow spam and potentially harmful messages in your Inbox.

That did not work either.

 

This is inconceivable. How many emails have I missed in the last few years because of this problem?