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duplicate email address

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New Poster

duplicate email address

Someone else keeps using my email address as their's and I am added to numerous email subscriptions and in the past have even had invoices sent to me that weren't mine.  I think I have the person's name and address, but I can't get in touch with them.  How can I locate them to let them know what is happening?

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New Poster

Re: duplicate email address

The same is happening to me and I cannot find out what needs to be done to correct this
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Expert

Re: duplicate email address

Are you sure that they're not phishing emails or spam?

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New Poster

Re: duplicate email address

No, I’m not. But it would be good to figure it out
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Expert

Re: duplicate email address

If you don't know how to verify the legitimacy of the emails, then just mark them as spam. If you have accounts with any of the retailers, log in directly through their site (not through the email), and make sure everything looks OK.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!