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deleting emails

ladylore6
New Poster

deleting emails

I can do everything with my emails except delete them. This just happened. They disappear and come right back. I get a sign that says erro servver unreachable???

Latoque
Expert

Re: deleting emails

How are you accessing the email?  With a desktop client like Outlook or Thunderbird?  Or with an app on a mobile device?  Or just the webmail and a browser?



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ladylore6
New Poster

Re: deleting emails

I am using a desktop I use Firefox .

Latoque
Expert

Re: deleting emails


Try clearing out your Firefox's cache/browsing history. When you have done that, close it out  and re-start it in a fresh session. If that doesn't do it, then try using a different browser.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!