can I have another comcast.net email address? If so, how do I create it? I do not want to add another user, I just want a 2ne address for myself & do not want to turn to gmail
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You do have to create a user to have another email address for yourself. You can set it up with limited access. See https://www.xfinity.com/support/articles/adding-new-user-names-or-email-addresses .
How do you get around the email/phone number question? I added another user, and it asks for email and phone, if I enter the phone, it tells me the phone number is already being used by another user. I am trying to create an email so I can correct the typo in another app. I know at one time you could just add a mailbox xyz@comcast.net and that was it. very frustrating, Ive tried call, chatting and searching the internet and get the same answer. Thanks!
@Julie265 wrote:
How do you get around the email/phone number question? I added another user, and it asks for email and phone, if I enter the phone, it tells me the phone number is already being used by another user. I am trying to create an email so I can correct the typo in another app. I know at one time you could just add a mailbox xyz@comcast.net and that was it. very frustrating, Ive tried call, chatting and searching the internet and get the same answer. Thanks!
When creating a secondary account, you should be able to use either a phone number or some other, non-Comcast email address for the fields you mentioned. But like the phone number, it can't be one already in use with a Comcast account.