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compose email

New Poster

compose email

i can't compose or reply to emails.  getting error messages that my email is not correct

Expert

Re: compose email

How are you accessing your email?  Try signing out of the account and back in again.



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New Poster

Re: compose email

I am having the same problem. I receive and can read email but not compose a reply. I can send a new email using compose but lose the thread.

I'm using Chrome as my browser and am on a MacBook Pro. All are up to date.

Expert

Re: compose email


@mlpdelray wrote:

I am having the same problem. I receive and can read email but not compose a reply. I can send a new email using compose but lose the thread.

I'm using Chrome as my browser and am on a MacBook Pro. All are up to date.


Assuming you are using only the webmail and Chrome--------

 
Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!