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How are you accessing your email? With only the webmail interface and a browser? Or with a desktop email client like Thunderbird or Outlook? Something else?
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@comb-382410 wrote:
@Latoque wrote:
How are you accessing your email? With only the webmail interface and a browser? Or with a desktop email client like Thunderbird or Outlook? Something else?
Only with the webmail interface and one of the three browsers...Google Chrome, Mozilla Firefox, or Internet Explorer. I have no email client loaded.
Then I'm going to escalate this to the forum admins for follow-up. I've never encountered this phenomena with the webmail before in the forums. You should see a response here in this thread.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Greetings, comb-382410! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. We certainly apologize to hear of the issues you are running into when sending out emails and they are duplicating not only in your sent folder but for the recipient as well. We would like to look into this. Can you please send us a PM with your first and last name so we may further assist you?
To send a private message, please click the name "Comcast_Support" then select "Send a Message" on the right side.
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@comb-382410 wrote:
I have not heard back from you, "Comcast Employee." I am still having the problem. What is the solution?
Did you send the PM as requested by the employee?
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
@comb-382410 wrote:
Yes. scroll up in the posting string and you will see the "Comcast Employee" request for a PM on November 1st. I sent it that day and I HAVE NOT HEARD FROM him/her/them. ??????
OK then I'll escalate it again and see if we can get some traction for you.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
