New Poster
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1 Message
cannot access comcast email on safari
For the last week I have been unable to access comcast email on my iMac using safari. I have been able to do this on my iphone, but getting tiresome reading email on the small screen.
When I attempt to open email i get message:
Safari can't open the Page
Safari can't open the page "https://xfinityconnect.email.comcast.net" because safari can't establish a secure connection to the server "xfinityconnect.email.comcast.net"
Again
Expert
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31.8K Messages
5 years ago
Although it should resolve the URL isn't correct. Try
https://connect.xfinity.com/ instead.
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artsunlimited
Regular Visitor
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1 Message
5 years ago
Sorry, but that link makes no difference. I called Tech Support about this last Friday, and was first informed that Comcast doesn't support Safari, and that the department that would deal with this closed at 5pm, but would call me back the next day. Naturally, no one did.
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Latoque
Expert
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29.7K Messages
5 years ago
You were given bad information. Safari is indeed supported by Comcast. See the link below--------------------
https://www.xfinity.com/support/articles/xfinity-connect-supported-browsers
If you haven't already, try clearing history and cache in Safari, then close it and start it up again in a fresh session.
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Gingerpeach17
Frequent Visitor
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6 Messages
5 years ago
I meant to say “I cannot receive email at all! I can not find anyone knowledgeable enough to help me. All I receive are promises that I will receive a phone call back. Never happens!
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Again
Expert
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31.8K Messages
5 years ago
No one from here is going to call you back. Did you try Latoque's suggestion?
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Gingerpeach17
Frequent Visitor
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6 Messages
5 years ago
I cannot receive my email at all.
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Follly
Contributor
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39 Messages
5 years ago
I have this same problem. Clearing cache and history does nothing. Keep getting the security warning. Works on iphone and Chrome, but not Safari. On Chrome, I intermittantly get the not secure warning on the address bar.
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jaeld
New Poster
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2 Messages
5 years ago
Changing url did no good for me either
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