annabelleroxy's profile

New Poster

 • 

2 Messages

Thursday, January 9th, 2020 12:00 PM

Closed

can send email, but not receiving

i can send emails, but im not receiving any, i believe my comcast email is hacked so i changed password and security question and can recover everything, but still no new emails coming in,  i also fixed where my emails were being forwarded to, that wasnt me!

This conversation is no longer open for comments or replies and is no longer visible to community members.

Accepted Solution

Expert

 • 

29.7K Messages

5 years ago

You've done right so far.  Now call Comcast security and ask them to look at the account----------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

New Poster

 • 

2 Messages

5 years ago

called the number, they fixed it, thank you!

forum icon

New to the Community?

Start Here