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can send email, but not receiving

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New Poster

can send email, but not receiving

i can send emails, but im not receiving any, i believe my comcast email is hacked so i changed password and security question and can recover everything, but still no new emails coming in,  i also fixed where my emails were being forwarded to, that wasnt me!

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Expert

Re: can send email, but not receiving

You've done right so far.  Now call Comcast security and ask them to look at the account----------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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New Poster

Re: can send email, but not receiving

called the number, they fixed it, thank you!