berg_fam's profile

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Tuesday, January 19th, 2021 9:00 AM

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blocked website

Comcast has blocked a legitimate website I need them to change this in their filters. This is a treatment program for eating disorders I am researching. Please unblock.  https://www.montenido.com/

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Expert

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1.4K Messages

4 years ago

It works fine for me.

Expert

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111.6K Messages

4 years ago

Assuming that you are using a Comcast supplied gateway device, try disabling the Xfi Advanced Security feature as a work-around for now and see. It's buggy ! And there is currently no way for an end-user to be able to whitelist anything;


To disable the Advanced Security feature in xFi, select the Account icon from the top-left corner of the Overview tab on the xFi app and then select xFi Advanced Security. From here, select Disable under xFi Advanced Security and follow the on-screen prompts.


https://www.xfinity.com/support/articles/xfinity-xfi-faqs

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