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blocked website

berg_fam
New Poster

blocked website

Comcast has blocked a legitimate website I need them to change this in their filters. This is a treatment program for eating disorders I am researching. Please unblock.  https://www.montenido.com/

rightfooted
Expert

Re: blocked website

It works fine for me.


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EG
Expert

Re: blocked website

Assuming that you are using a Comcast supplied gateway device, try disabling the Xfi Advanced Security feature as a work-around for now and see. It's buggy ! And there is currently no way for an end-user to be able to whitelist anything;


To disable the Advanced Security feature in xFi, select the Account icon from the top-left corner of the Overview tab on the xFi app and then select xFi Advanced Security. From here, select Disable under xFi Advanced Security and follow the on-screen prompts.


https://www.xfinity.com/support/articles/xfinity-xfi-faqs



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!