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Yikes! Comcast seems to be blocking my business/author website

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Yikes! Comcast seems to be blocking my business/author website

I'm developing an author website on a domain I've had for years. Never a problem. But yesterday, I couldn't reach my website www.robblightfoot.com on my Comcast WiFi. I can still "see" it on my cell phone's web-connection. I checked my email, and I see that comcast reportedly protected me from a "suspicious" site. I turned this off, and presto, it connects to me website again. 😞

 

I've been reading technical notes, an I ran a trace, listed below. I also got a security certificate for my site, and changed it over to load only as a secure site. I did this months ago and no problem. But I did have an issue, just before this happened, trying to connect an OLD version of Dreamweaver in my domain. I had a couple of dozen failed logins in the space of a few minutes. I don't know if this is a coincidence or what.

 

My concern is that Comcast has flagged my domain, robblightfoot.com. This is hosted with a unique IP on Dreamhost, and I don't know who to contact to resolve this. Should I just dump that IP and but another? Do I need to have DreamHost run an audit to see if the certificate has an issue with the underlying IP? I don't know who to talk to. I have Dreamhost scan this thing regularly for malware, and it reports clean. 

 

Can someone tell me who, at ComCast / Xfinity, to call regarding this? If it's a glitch in my certificate, I know I'll need to talk to at Dreamhost. But I suspect this won't just automatically resolve.

 

Any help would be appreciated. 

 

Here's the traceroute check

 

***

 

C:\Users\Robb-Office>tracert www.robblightfoot.com

 

Tracing route to www.robblightfoot.com [2607:f298:5:111b::cef:5e74]

over a maximum of 30 hops:

 

  1     5 ms     5 ms     4 ms  2601:200:4100:d690:929d:7dff:fea0:3ee6

  2    22 ms    17 ms    18 ms  2001:558:4090:1a::1

  3    15 ms    12 ms    12 ms  2001:558:212:8f::1

  4    14 ms    16 ms    14 ms  2001:558:210:472::1

  5    14 ms    17 ms    15 ms  ae-5-ar01.sacramento.ca.ccal.comcast.net [2001:558:210:5f::1]

  6     *        *        *     Request timed out.

  7     *        *        *     Request timed out.

  8    20 ms     *        *     2001:559::cf2

  9     *       21 ms     *     be2430.ccr22.sfo01.atlas.cogentco.com [2001:550:0:1000::9a36:58b9]

 10     *       49 ms     *     be3110.ccr32.slc01.atlas.cogentco.com [2001:550:0:1000::9a36:2c8e]

 11     *        *        *     Request timed out.

 12     *        *        *     Request timed out.

 13     *        *        *     Request timed out.

 14     *        *        *     Request timed out.

 15     *       85 ms    84 ms  be2892.ccr42.dca01.atlas.cogentco.com [2001:550:0:1000::9a36:52fe]

 16    82 ms    83 ms    83 ms  be2676.ccr22.iad02.atlas.cogentco.com [2001:550:0:1000::9a36:2fa6]

 17    89 ms    83 ms    85 ms  be3563.rcr51.b037327-0.iad02.atlas.cogentco.com [2001:550:0:1000::9a36:19e2]

 18    83 ms    83 ms    83 ms  2001:550:2:2f::f:2

 19    85 ms    83 ms    83 ms  ip-2607-f298-5-cccc-208-113-156-58.dreamhost.com [2607:f298:5:cccc:208:113:156:58]

 20    89 ms    88 ms    85 ms  ip-2607-f298-5-cccc-208-113-156-49.dreamhost.com [2607:f298:5:cccc:208:113:156:49]

 21    82 ms    84 ms    81 ms  2607:f298:5:111b::cef:5e74

 

Trace complete.

 

C:\Users\Robb-Office>