I'm developing an author website on a domain I've had for years. Never a problem. But yesterday, I couldn't reach my website www.robblightfoot.com on my Comcast WiFi. I can still "see" it on my cell phone's web-connection. I checked my email, and I see that comcast reportedly protected me from a "suspicious" site. I turned this off, and presto, it connects to me website again. 😞
I've been reading technical notes, an I ran a trace, listed below. I also got a security certificate for my site, and changed it over to load only as a secure site. I did this months ago and no problem. But I did have an issue, just before this happened, trying to connect an OLD version of Dreamweaver in my domain. I had a couple of dozen failed logins in the space of a few minutes. I don't know if this is a coincidence or what.
My concern is that Comcast has flagged my domain, robblightfoot.com. This is hosted with a unique IP on Dreamhost, and I don't know who to contact to resolve this. Should I just dump that IP and but another? Do I need to have DreamHost run an audit to see if the certificate has an issue with the underlying IP? I don't know who to talk to. I have Dreamhost scan this thing regularly for malware, and it reports clean.
Can someone tell me who, at ComCast / Xfinity, to call regarding this? If it's a glitch in my certificate, I know I'll need to talk to at Dreamhost. But I suspect this won't just automatically resolve.
Any help would be appreciated.
Here's the traceroute check
Tracing route to www.robblightfoot.com [2607:f298:5:111b::cef:5e74]
over a maximum of 30 hops:
1 5 ms 5 ms 4 ms 2601:200:4100:d690:929d:7dff:fea0:3ee6
2 22 ms 17 ms 18 ms 2001:558:4090:1a::1
3 15 ms 12 ms 12 ms 2001:558:212:8f::1
4 14 ms 16 ms 14 ms 2001:558:210:472::1
5 14 ms 17 ms 15 ms ae-5-ar01.sacramento.ca.ccal.comcast.net [2001:558:210:5f::1]
6 * * * Request timed out.
7 * * * Request timed out.
8 20 ms * * 2001:559::cf2
9 * 21 ms * be2430.ccr22.sfo01.atlas.cogentco.com [2001:550:0:1000::9a36:58b9]
10 * 49 ms * be3110.ccr32.slc01.atlas.cogentco.com [2001:550:0:1000::9a36:2c8e]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * 85 ms 84 ms be2892.ccr42.dca01.atlas.cogentco.com [2001:550:0:1000::9a36:52fe]
16 82 ms 83 ms 83 ms be2676.ccr22.iad02.atlas.cogentco.com [2001:550:0:1000::9a36:2fa6]
17 89 ms 83 ms 85 ms be3563.rcr51.b037327-0.iad02.atlas.cogentco.com [2001:550:0:1000::9a36:19e2]
18 83 ms 83 ms 83 ms 2001:550:2:2f::f:2
19 85 ms 83 ms 83 ms ip-2607-f298-5-cccc-208-113-156-58.dreamhost.com [2607:f298:5:cccc:208:113:156:58]
20 89 ms 88 ms 85 ms ip-2607-f298-5-cccc-208-113-156-49.dreamhost.com [2607:f298:5:cccc:208:113:156:49]
21 82 ms 84 ms 81 ms 2607:f298:5:111b::cef:5e74