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Xfinity mail version 1.5

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New Poster

Xfinity mail version 1.5

Received an email saying my Xfinity mail version 1.5 is outdated.  To upgrade to version 12.9 I must log in with my password.  However, the password is not protected.  The figures are visible.  I am. very uncomfortable.  Is this a scam email?

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Gold Problem Solver

Re: Xfinity mail version 1.5

If you check your email with Comcast's Xfinity Connect webmail ( https://connect.xfinity.com/ ), look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity. See https://www.xfinity.com/support/articles/comcast-verified-email.

 

Can't say for sure without more information, but it sounds like a phishing email, a scammer attempt to steal login and account information. If you want to report this to Comcast see the "Report Spam and Phishing Emails" link on https://internetsecurity.xfinity.com/help/report-abuse/. Scroll down to the "Report Phishing Emails" section.

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Expert

Re: Xfinity mail version 1.5


@zimbo2 wrote:

Received an email saying my Xfinity mail version 1.5 is outdated.  To upgrade to version 12.9 I must log in with my password.  However, the password is not protected.  The figures are visible.  I am. very uncomfortable.  Is this a scam email?


My guess is it's most likely a scam.  The latest version of Xfinity's email software is 7.10



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