Community Forum

Xfinity Login, Windows 7 And Firefox

Frequent Visitor

Xfinity Login, Windows 7 And Firefox

I know I don't have the going thing as far as Microsoft is concerned and, if I last long enough, then my next computer will be a refurbished Apple.  I just tried to log into my Xfinity account to view the email online, not wanting to sync it to another program.  Now, that act of trying to do that tied up my Firefox, its latest version, so that I could not view my messages.  To get it out of its busy state I had to call up Task Manager; and the browser's busy state even made that process long.  I should have known better than to try IE11 because the support pages to get here all looked like garbage.  However, under Firefox, these pages are getting slower and slower.  This is now Chrome.  As far as browsers are concerned, I routinely clean cookies and temporary files; so that is not the problem.  It seems that someone out there wants to design websites to crash my computer.

Expert

Re: Xfinity Login, Windows 7 And Firefox


@tightbuyer wrote:

I know I don't have the going thing as far as Microsoft is concerned and, if I last long enough, then my nex computer will be a refurbished Apple.  I just tried to log into my Xfinity account to view the email online, not wanting to sync it to another program.  Now, that act of trying to do that tied up my Firefox, its latest version, so that I could not view my messages.  To get it out of its busy state I had to call up Task Manager; and the browser's busy state even made that process long.  I should have known better than to try IE11 because the support pages to get here all looked like garbage.  However, under Firefox, these pages are getting slower and slower.  This is now Chrome.  As far as browsers are concerned, I routinely clean cookies and temporary files; so that is not the problem.  It seems that someone out there wants to design websites to crash my computer.


It's not that someone wants to design websites to crash your computer; it's that time and technology march along whether we want it to or not.  Your version of Windows is heading into the sunset with Microsoft not supporting it after January 14, 2020, but more importantly website authoring tools are evolving constantly.  Windows 7 struggles to keep up with the demand programs are asking of it.  A lot also has to do with the amount of RAM that your machine has and how it is able to handle and render programs designed for faster machines. You're going to be struggling with this until you can get an updated computer, Mac or PC.

 

I don't know what versions of FF or Chrome you have, but you may still run into the crashing problem.  About the only thing I can suggest for you is to try an email client like Thunderbird, but here again, you won't be able to use the latest greatest version without running into problems.  You can try an older version, which can be found here, but I can't guarantee that even that would work for you.  You might be able to try a more updated version of it found at that website, though.

 

Good luck!

 

 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!