Community Forum

Windows 10 email

Regular Visitor

Windows 10 email

Setting up Lenovo IdeaPad S340. Added two Comcast email accounts.  Mail coming through on one but no the other. Deleted that account and re-added it.  Still no incoming email. Help!

Expert

Re: Windows 10 email


@Sammies_Mom wrote:

Setting up Lenovo IdeaPad S340. Added two Comcast email accounts.  Mail coming through on one but no the other. Deleted that account and re-added it.  Still no incoming email. Help!


I moved your post to the email area of the forum.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Visitor

Re: Windows 10 email

Where is the email area?

Expert

Re: Windows 10 email


@Sammies_Mom wrote:

Where is the email area?


where this thread is showing up (see url at top?) Email-Web-Browsing



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Expert

Re: Windows 10 email


@Sammies_Mom wrote:

Setting up Lenovo IdeaPad S340. Added two Comcast email accounts.  Mail coming through on one but no the other. Deleted that account and re-added it.  Still no incoming email. Help!


Do you mean you added the accounts to a desktop client like Outlook or  Thunderbird?  Or are you using only the webmail interface with a browser?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Visitor

Re: Windows 10 email

I added my email to the Outlook platform, the app already installed on the laptop.

 

 I can access web based email which works well EXCEPT links implanted in emails will not connect to the internet.  If I fowrard the email with the link to my gmail account, the links work.

Expert

Re: Windows 10 email


@Sammies_Mom wrote:

I added my email to the Outlook platform, the app already installed on the laptop.

 

 I can access web based email which works well EXCEPT links implanted in emails will not connect to the internet.  If I fowrard the email with the link to my gmail account, the links work.


In the account that does not send in Outlook, are you getting any error message when you try?  If so what does it say?  As for the links, are you using Chrome as your broswer?  If so this is a known issue with Google.  Until they get it sorted, try disabling the pop-up blocker in Chrome.  You can also right-click on the links and then open them using a new window or tab.  Or, try to drag and drop the link up into the address bar.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Visitor

Re: Windows 10 email

Yes, using Chrome. Have never had this problem before.

No error messages, but received an email from the "Outlook team" telling me to sign in and validate my Outlook account. I tried to do that using every password I thought it might be but was unsuccessful.