Why is Comcast putting certain Emails in their Spam Folder

[jmsbes]

The Comcast web site continues to put Emails in their Spam folder even though I go through the "Not Spam" procedure. And further since I use Windows Live mail,  I don't know that these Emails are being held in thei Spam folder. 

• Comcast.net Email

[jmsbes]

The Comcast web site continues to put Emails in their Spam folder even though I go through the "Not Spam" procedure. And further since I use Windows Live mail,  I don't know that these Emails are being held in thei Spam folder. 

[rightfooted]

Email Client Users (Windows Mail, Outlook, Thunderbird, etc.)

1. Select the message you wish to report as spam.
2. Forward the spam message as an attachment to missed-spam@comcast.net.

See https://www.xfinity.com/support/articles/mark-email-as-spam-xfinity-connect.

[jmsbes]

On the Comcast web site, Comcast is putting certain Emails into their Spam folder on their web site. These Emails never reach my Windows Live mail so I don't even know they exist unless I log on to the Comcast web site. 

[rightfooted · Accepted solution]

Sorry, I misinterpreted your question.

It's recommended that you check the spam folder once a week. This is from an email Xfinity sent on 5/10/20.

[jmsbes]

Yes, but when I Click on the Emails (Reader Supported News) and click on not Spam, Comcast keeps putting any new Emails from Reader Supported News into their Spam folder. And I don't know it unless I go on the Comcast web site. Which I don't normally do since I'm using Windows Live Mail.

[rightfooted]

They are recommending that you check your webmail spam folder weekly so you don't miss any miscategorized spam. Windows Live Mail has no way of communicating that with Xfinity.