lyndmc's profile

Regular Visitor

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10 Messages

Saturday, October 3rd, 2020 7:00 AM

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Why is Comcast blocking www.blueirissoftware.com?

I can reach this site when outside of Comcast but not inside. Even with my iPhone, inside its blocked, outside it’s ok, therefore it’s not antivirus. How do I resolve this so that I can get updates from blue iris?

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Frequent Visitor

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2 Messages

5 years ago

I have the same problem. I got an email from Ken at blue iris and he said that Comcast seems to have a problem with his domain. I am at a loss.

Expert

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29.7K Messages

5 years ago


@lyndmc wrote:
I can reach this site when outside of Comcast but not inside. Even with my iPhone, inside its blocked, outside it’s ok, therefore it’s not antivirus. How do I resolve this so that I can get updates from blue iris?

Call Comcast security.  They handle domain blocking issues-------------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

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