My pet supply vendor 1-800-PetMeds informed me that Comcast started blocking their emails. Why is that? I use them all the time for online orders and now I can't get order confirmations, customer support, or anything from them. Their email address is CustomerService@1800petmeds.com
Would you fix this please? Thank you.
Solved! Go to Solution.
Comcast security handles any blocking issues-------------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week)
1 - 888-565-4329
I am reviewing and will provide an update shortly.
After review, we found an issue that was not allowing some of their inbound emails to come into our system.
This has now been resolved and the fix should be applied immediately. New emails going forward will now be received.