Why am I all of a sudden being asked to type in challenge letters to get into e-mail?

ben345 · ‎01-27-2020

I've had the same e-mail for ten years.

Today I am being asked to type 4 moving letters as a challenge to get into my mail.

First time this has ever happened and out of the blue.

Why is this happening all of a sudden???

Latoque · ‎01-28-2020

I'm curious-------how are you accessing the email? I don't think I've ever seen this come up before in the forum.

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ben345 · ‎01-28-2020

I am accessing xfinity from the web on my desktop. The same computer for many years.

I go to Comcast.net and then hit the mail icon then type in my mail and password........this time it also had the 4 challenge letters as well......Now it is back to normal, but that was very very strange.

Why am I all of a sudden being asked to type in challenge letters to get into e-mail?

Re: Why am I all of a sudden being asked to type in challenge letters to get into e-mail?

Re: Why am I all of a sudden being asked to type in challenge letters to get into e-mail?