Contributor
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95 Messages
Why am I all of a sudden being asked to type in challenge letters to get into e-mail?
I've had the same e-mail for ten years.
Today I am being asked to type 4 moving letters as a challenge to get into my mail.
First time this has ever happened and out of the blue.
Why is this happening all of a sudden???
Latoque
Expert
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29.7K Messages
5 years ago
I'm curious-------how are you accessing the email? I don't think I've ever seen this come up before in the forum.
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ben345
Contributor
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95 Messages
5 years ago
I am accessing xfinity from the web on my desktop. The same computer for many years.
I go to Comcast.net and then hit the mail icon then type in my mail and password........this time it also had the 4 challenge letters as well......Now it is back to normal, but that was very very strange.
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