What happens to my email address if I deactivate

I am closing my business and deactivating my account. Can I still use my comcast email address?

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BruceW

Gold Problem Solver

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26.5K Messages

5 years ago

If you are asking about Residential Internet service, you can continue to use your Comcast.net email addresses if you logged into each of them in the 90 day period prior to disconnecting your service. Each email address will remain active as long as you access it at least once every nine months. See https://www.xfinity.com/support/articles/email-only-faqs
and https://www.xfinity.com/support/articles/using-email-only.

If you are asking about Business Internet service, please ask this in the forums for that service: https://forums.businesshelp.comcast.com/.

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