Regular Visitor
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Webmail using Chrome as a browser - where did the folders go?
Suddenly today my email layout has changed when still using Chrome and my browser. Not I can find find the folders where they use to be on the left side. I saw an earlier answer to go to bottom of screen and make sure hide folders is not turned on. Unfortunately I can not find that option anywhere. Now if I read my email using Edge I see the folders like I use to.
Please advise how to correct this. Chrome is my perferred browser. thanks for your help.
Latoque
Expert
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29.7K Messages
6 years ago
This will explain it------------------
https://connect.xfinity.com/faq/email.html#foldersHideShow
You might also try reducing the size of the Chrome window if you can't see the bottom of it. You didn't say what size screen you are looking at. You can try with the Restore/Full screen button in the upper right corner of the window.
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