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VIP email going to junk folder

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New Poster

VIP email going to junk folder

Why suddenly are VIP designated email senders going to my Junk folder? These same people always came right to my inbox with the sound notification and now I have to go search my junk folder for them.
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Official Employee

Re: VIP email going to junk folder

@Padds I've sent you a PM regarding this. 


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New Poster

Re: VIP email going to junk folder

I don’t know how to do that
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Expert

Re: VIP email going to junk folder


@Padds wrote:
I don’t know how to do that

Click on ComastSPAAbuse's name and you should see a link to send a PM.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Gold Problem Solver

Re: VIP email going to junk folder


@ComcastSPAAbuse wrote: @Padds I've sent you a PM regarding this.

 

@Padds wrote: I don’t know how to do that


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