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Unable to receive emails sent from gmail users

ourslerforest
Regular Visitor

Unable to receive emails sent from gmail users

Recently (Feb 2021) my Comcast.net account has STOPPED reveiving emails from Gmail.com accounts and institutions that use Gmail.com for email (like VT.edu). My spam filter is off.
ComcastSPAAbuse
Official Employee

Re: Unable to receive emails sent from gmail users

@ourslerforest I am sending you a PM. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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ourslerforest
Regular Visitor

Re: Unable to receive emails sent from gmail users

Started Receiving new Gmails again  !!

Thank you !!

 

 

ComcastKorie
Official Employee

Re: Unable to receive emails sent from gmail users

I am happy to hear you are receiving those emails again! I am sorry for any inconvenience this may have caused. I rely on my email for a lot of things, so I can imagine the frustration. If you ever need help, just know we are just a post away. 🙂 

 

Have a good day, and thank you for being the best part of Xfinity! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!