My company uses gmail @coastallifeoc.com and I am unable to receive any emails from co-workers when they email to my Comcast account. I realized other gmail users were also telling me they send me an email but I am not receiving them. I checked my spam folder and it's empty. I have also tried emailing myself using a separate gmail account that I have and they won't come through to my Comcast account and I don't receive any error messages so there is no way for gmail users to know I'm not receiving their message. I contacted Comcast customer service a few days ago and was told they would look into it but have not received a return call and I noticed in this forum that there are many others having or have had this issue. Please help! Thank you
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If @ComcastAntiSpam or another employee doesn't help you here, Comcast Security Assurance may be able to fix this. You can reach them at 1-888-565-4329 (from https://internetsecurity.xfinity.com/help/report-abuse/). Note that this is NOT one of the general customer service numbers. The first-line reps there are sometimes not very helpful, so be persistent, and keep at them until you get a satisfactory resolution.
@mfoley123 You didn't specify a domain, but I did see a large set of messages with a common issue. That's been resolved. Let me know if that wasn't what you were looking for.
@mfoley123 try in about 20 minutes, should be cleared.