Community Forum

Unable to reach duckduckgo.com for past day

prove
Contributor

Unable to reach duckduckgo.com for past day

Tracert fails.  Please advise.

 

Tracing route to duckduckgo.com [40.89.244.232]
over a maximum of 30 hops:

1 2 ms 11 ms 3 ms fw.workgroup [192.168.0.1]
2 20 ms 12 ms 36 ms 96.120.26.5
3 19 ms 38 ms 22 ms 69.139.184.81
4 30 ms 18 ms 22 ms be-165-ar01.area4.il.chicago.comcast.net [69.139.203.185]
5 31 ms 21 ms 26 ms be-32231-cs03.350ecermak.il.ibone.comcast.net [96.110.40.57]
6 33 ms 33 ms 40 ms be-2304-pe04.350ecermak.il.ibone.comcast.net [96.110.37.42]
7 20 ms 20 ms 17 ms 96-87-9-38-static.hfc.comcastbusiness.net [96.87.9.38]
8 41 ms 36 ms 37 ms ae30-0.icr01.ch2.ntwk.msn.net [104.44.237.17]
9 42 ms 44 ms 46 ms be-100-0.ibr01.ch2.ntwk.msn.net [104.44.11.252]
10 49 ms 44 ms 54 ms be-7-0.ibr01.dsm05.ntwk.msn.net [104.44.19.251]
11 27 ms 21 ms 28 ms ae140-0.icr01.dsm05.ntwk.msn.net [104.44.22.178]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

BruceW
Gold Problem Solver

Re: Unable to reach duckduckgo.com for past day

Your trace reaches well beyond Comcast's network on into Microsoft's. Routers and servers are often configured to reject ping and trace packets, so what you're seeing is not unusual. See https://www.dslreports.com/faq/14068

 

I can reach duckduckgo.com. When one customer cannot reach a site but others can, it usually means the site is blocking that customer's public Comcast IP. You can look up your IP at https://www.google.com/search?q=what+is+my+IP. You'll probably need to ask the site's admins for help with this.

drmarotz
New Poster

Re: Unable to reach duckduckgo.com for past day

Any luck figuring out what was blocking your access? I'm having a similar issue.

When I use a VPN, I can access duckduckgo no problem.  My tracert dies just as it leaves comcast. 

 

Tracing route to safe.duckduckgo.com [54.241.17.246]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1

...

4 16 ms 12 ms 10 ms po-2-rur02.newport.mn.minn.comcast.net [96.108.188.82]
5 13 ms 12 ms 10 ms be-15-ar01.roseville.mn.minn.comcast.net [162.151.54.101]
6 14 ms 14 ms 11 ms be-80-ar01.crosstown.mn.minn.comcast.net [96.108.188.177]
7 29 ms 32 ms 27 ms be-39811-cs01.1601milehigh.co.ibone.comcast.net [96.110.40.97]
8 28 ms 31 ms 30 ms be-1113-cr13.1601milehigh.co.ibone.comcast.net [96.110.39.98]
9 28 ms 28 ms 31 ms be-302-cr13.champa.co.ibone.comcast.net [96.110.36.197]
10 28 ms 30 ms 30 ms be-1213-cs02.champa.co.ibone.comcast.net [96.110.37.229]
11 30 ms 32 ms 26 ms be-1212-cr12.champa.co.ibone.comcast.net [96.110.37.214]
12 53 ms 57 ms 52 ms be-303-cr11.sunnyvale.ca.ibone.comcast.net [96.110.39.26]
13 52 ms 53 ms 54 ms be-1311-cs03.sunnyvale.ca.ibone.comcast.net [96.110.46.25]
14 55 ms 54 ms 55 ms be-3312-pe12.529bryant.ca.ibone.comcast.net [96.110.33.106]
15 56 ms 52 ms 52 ms 66.208.232.62
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.

prove
Contributor

Re: Unable to reach duckduckgo.com for past day