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Toolbar that has Fonts, Emoticons, Add Link, Add Image Etc missing when composing Email.

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Toolbar that has Fonts, Emoticons, Add Link, Add Image Etc missing when composing Email.

I have two email accounts through Comcast and one account has this toolbar and the other does not.  Is there a way to turn this on?  I love the functionality of it but I can't seem to access it on that one account.

 

Thanks so much,

 

J

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Expert

Re: Toolbar that has Fonts, Emoticons, Add Link, Add Image Etc missing when composing Email.


@JLester wrote:

I have two email accounts through Comcast and one account has this toolbar and the other does not.  Is there a way to turn this on?  I love the functionality of it but I can't seem to access it on that one account.

 

Thanks so much,

 

J


It sounds like it's set up for Plain Text instead of HTML.  In the Compost window, click on Options and check HTML.


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Gold Problem Solver

Re: Toolbar that has Fonts, Emoticons, Add Link, Add Image Etc missing when composing Email.


@JLester wrote: ... one account has this toolbar and the other does not. ...

You can set the account's default Compose option to HTML or "HTML and plain text" under (gear icon) / Settings / Mail / Compose / Format emails as.

 

To ensure that all the options on the HTML toolbar appear, you may need to "Maximize" the Compose window. See the images in https://forums.xfinity.com/t5/Email-Web-Browsing/Appsuite-webmail-v7-10-0-1-3/m-p/3291863#M214496.

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New Poster

Re: Toolbar that has Fonts, Emoticons, Add Link, Add Image Etc missing when composing Email.

Awesome, thanks so much!  That fixed it.  It was set to "HTML and TXT".  Set to just HTML and the toolbar is there.  Thanks again!

 

J