Last month I had to go through 3 agents PLUS Twitter to stop receiving spam from Xfinity since their online unsubscribing method DOES NOT WORK. After a few weeks of no spam, I just received spam AGAIN.
How do I unsubscirbe from their marketing emails FOR REAL? NOT through old, dead links that they tried to shove down my throat last time.
Same here. What's the deal? Xfinity should be the paragon of spam prevention, not the cause of it. EVERY single day on EVERY single Xfinity email account: the same tired emails from Xfinity (subjects: "Here's what you need to know...", and ">> Please view this information about your Xfinity features...," to name a few). See attached.
Attempted solution from support (to mark things as SPAM at https://connect.xfinity.com) did work to get rid of the spam that I ALREADY had in my inbox but did nothing for the SPAM that I continue to receive daily from Xfinity. Please provide a solution as if there is one thing that will drive me away from Xfinity it's this constant barrage of redundant and useless emails from a company that should know better.
In fairness, Support claims the emails may be coming from a third-party site, but still appears to be under the direction of Xfinity Corporate. At the bottom of each spam email is: "Comcast Cable, One Comcast Center, 1701 JFK Boulevard, Philadelphia, PA 19103. Attn: Email Communications." Like, are we going have to write to Corporate to stop this madness, assuming even that would work??
I have a Hispanic sounding name and keep getting Hispanic emails from the same outfit, but I can't read Spanish. I label them SPAM but they keep coming in every day, sometimes 4 and 5 a day for the past three months. There is no way to unsubscribe from this sender. There is no way to unsubscribe from this source and there's no way to block them. Can someone help me?
Any updates on the Xfinity spam problem? Because this is getting really old really fast. Really no need for us to be receiving the same messages over and over, day in and day out. Thanks for your help, suggestions, remedies, fixes—if any.
...ad nauseum, ad infinitum.
@XXXfinite sent you a PM to get a few more examples so I can narrow it down and get a resolution for you.
@XXXfinite Thank you for the examples and i am aware to the context, no worries about moderation - i've caught some interesting words in headers before and caught a chuckle or two. I got the information i needed from them though and was able to identify a likely issue with our automated system sending out more volume of emails than intended. I've logged the examples and submitted a case with an engineering team working on the platform to identify the issue and implement a fix. I don't have an ETA for you, but rest assured we are looking into this issue and are working to resolve it ASAP.