Community Forum

Spam

mcrev
New Poster

Spam

Why do emails I continually mark as NOT SPAM keep going to my spam folder?  These are emails I have been receiving for years in my inbox and now they get marked as SPAM.

Latoque
Expert

Re: Spam

There are a lot of things that can cause what you are describing, including that other people with Comcast email are marking them as spam.  It can take time and a lot of markings to try to get it right.  If it persists, call Comcast security and see if they can tweak your account for those senders--------------

 

Comcast Customer Security Assurance-------------------

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