seachange33's profile

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Sunday, November 22nd, 2020 10:00 AM

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Spam folder

All email is now going directly to spam folder on xfinity connect, even though content is no spam. How do I correct

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Expert

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29.7K Messages

5 years ago

Check your settings to see if there is a rule set to send everything to Spam.  On the Inbox page click on the gear icon in the upper right corner, then on Settings>>>Mail>>>Filter rules.  If there is such a rule and you didn't put it there, delete it and then change the password on your account as a precaution.

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