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Spam folder not emptying

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Regular Visitor

Spam folder not emptying

I am recently having a problem emptying the spam folder.
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Expert

Re: Spam folder not emptying

How are you accessing the email?  With only the webmail interface and a browser?  Or with a desktop client?  Exactly what happens when you try to delete an email from the Spam folder?



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Regular Visitor

Re: Spam folder not emptying

I found that my wife's name was listed as the primary on my email. Once I edited and put my name on my email account the Spam folder was once again able to be deleted.