CAPete2's profile

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2 Messages

Thursday, August 13th, 2020 8:00 PM

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Some emails to Comcast address are mis-delivered to another family member

I belong to a membership group that sends a monthly email to our members, with a pointer to our monthly newsletter.  Currently we send one email to about 130 BCC'd recipients.

That seems to work fine for all but one of our members, who has a comcast email address.  She says the newsletter email is always delivered to her husband, who has a different comcast email address.  But I (and others) can exchange regular emails with her just fine.

 

How can this be happening? 

 

I don't know how their account is set up, but have speculated that his user-name is the account name, and that under some circumstances, email to others on the same account might be re-directed to him.  But that's just a wild guess.  Any help?

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Expert

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29.7K Messages

5 years ago

It sounds like she has a filter set up to redirect  those emails to her husband's address.  Have her check her settings to see if that is the case.

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2 Messages

5 years ago

Thanks for the tip. I'll ask her to check.  I also sent her two test newsletter-link messages -- one *to* her,  the other *bcc'd* to her. We'll see if she gets either, or both.

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