Setting up Spam Filter Rule

[kevinkss]

is there any documentation on this ? I understand the options for from, domain etc.. but I want to block something with certain text in the email.. I get spam for lots of products from source but they come via multi addresses... so I need to search for "hope you have fun reding" in the text and if it sees that kill it.. I was thinking I use the string option... but it wants some source box to be filled out.. how do you have rules options with no instructions on how it works ??

is there a document that explains this .. or anyone know how to filter via text in the message ?

[BruceW]

"Set Up Email Filters" about halfway down the page at https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience are the only instructions they have AFAIK, and I don't know how String/Source/Matches is intended to be used.

Have you tried a Content/Contains rule?

[kevinkss]

thanks.. not sure how I missed Content... I'll give that a try.. yes that is the info I found on the xfinity website also.. but doesnt go to indepth on the options

[kevinkss]

that didnt work.. they are still getting through... hmmmm

[BruceW]

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@kevinkss wrote: that didnt work.. they are still getting through... hmmmm

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This test filter worked for me. It directs Forum emails that contain the phrase "Xfinity Help and Support Forums sent this message to" to a Temp folder:

[kevinkss]

This is what I just setup again.. with the full text in there.. I'll see if it gets it.. I had my last one going to spam.. I'll see what shows in junk now.. how can you edit these rules later ??

[BruceW]

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@kevinkss wrote: ... This is what I just setup again.. with the full text in there..

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The image you posted isn't visible. It looks like this:

It's probably because the image requires moderator approval. That might take some time, from a few hours to a day or so. Alternatively, you could upload the image to a file sharing site and post a link to it here, or post text instead of an image.

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... how can you edit these rules later ??

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