Community Forum

Scrolling e mails

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Regular Visitor

Scrolling e mails

When I open an e mail, I can’t scroll down and it disappears

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Gold Problem Solver

Re: Scrolling e mails

Are you using Comcast's webmail site, or an email program or app? What device (phone, tablet, computer)? IOS, Android, Mac, Windows, or *nix? Any error messages? If webmail, what browser are you using? The more details you can provide, the better.

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Regular Visitor

Re: Scrolling e mails

Using xfinity.com e mail. Using an I-pad. No error messages. Not sure what browser. This problem just started recently. When I touch the e mail to try to scroll, it goes blank.

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New Poster

Re: Scrolling e mails

I’m having that same problem, using IPad. Sometimes if I hide ads the problem goes away, but it always comes back