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School emails are going to spam

dianepotterma
New Poster

School emails are going to spam

Starting on November 1st a large number of emails from my school are going to the spam folder. I just realized and went to my spam folder and marked them as not spam. How can I make sure any emails from the school (@nrsd.net) are not sent to Spam?
Latoque
Expert

Re: School emails are going to spam

Keep marking them as not spam.  It might take a lot of markings to train the filters.  In the meantime, call Comcast security and see if there is a blocking issue for that sender's domain----------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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dianepotterma
New Poster

Re: School emails are going to spam

Thank you!