New Poster
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1 Message
SSL error
I am working from home and cannot access my College's library. I keep getting an SSL error. The college says it may be xfinity's security. How can I fix this?
New Poster
•
1 Message
I am working from home and cannot access my College's library. I keep getting an SSL error. The college says it may be xfinity's security. How can I fix this?
EG
Expert
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103.5K Messages
4 years ago
Try disabling the Xfi Advanced Security feature as a work-around for now and see. It's buggy ! And there is currently no way for an end-user to be able to whitelist anything;
https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security
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Benzionik123
New Poster
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4 Messages
3 years ago
In case you are suspecting that Comcast digital security solution is blocking your URL you can refer to the below page:
https://spa.xfinity.com/
Cheers
(edited)
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XfinityCSAEmail
Official Employee
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1K Messages
3 years ago
Hello, If you believe that Xfinity Advanced Security is blocking a website or domain, a ticket can be opened through https://spa.xfinity.com/ to review and process accordingly(as mentioned above). These ticket requests may take up to 24-48 hours to fully process.
(edited)
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EG
Expert
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103.5K Messages
3 years ago
Re-closing this year old dead thread that was improperly re-opened by the new forum software / platform. A known issue that is being worked on.
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