Community Forum

Response to e-mail showing receipt of e-mail

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New Poster

Response to e-mail showing receipt of e-mail

A frequent recipient of my e-mails is being required to send a receipt showing that she received the e-mails.  How do I undo this requirement?

Thanks.

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Problem Solver

Re: Response to e-mail showing receipt of e-mail

What email client/app are you using?  Is there a SETTINGS item for DELIVERY RECEIPT REQUEST or READ REQUEST activated?

Joe V
(not a Comcast employee, just another paying customer)
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Frequent Visitor

Re: Response to e-mail showing receipt of e-mail

FWIW, the following post describes a similar issue:

        Random read receipt requests when sending email via Comcast webmail 02-13-2020

                Issue: Editing a draft email (even if it is only in order to send it) triggers the addition of a read receipt request.

                Workaround: If you have edited a draft email (from your "Drafts" folder), don't send the email from that window. Instead, create a new compose window, copy the addresses, subject, and text of the email from the draft window to the new compose window and send it from there.