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Request read receipt

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New Poster

Request read receipt

Recently my friends have started receiving a read receipt request with my email, but I am not checking the box requesting one.  How can I stop them?

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Expert

Re: Request read receipt


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.  If it persists, call Comcast security and have them look at your account---------------------

 

Comcast Customer Security Assurance-------------------

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1 - 888-565-4329



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New Poster

Re: Request read receipt

Did this get resolved for you?  I am having the same problem.

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Frequent Visitor

Re: Request read receipt

FWIW, the following post describes a similar issue:

        Random read receipt requests when sending email via Comcast webmail 02-13-2020

                Issue: Editing a draft email (even if it is only in order to send it) triggers the addition of a read receipt request.

                Workaround: If you have edited a draft email (from your "Drafts" folder), don't send the email from that window. Instead, create a new compose window, copy the addresses, subject, and text of the email from the draft window to the new compose window and send it from there.