Community Forum

Remove Gmail Folder

tom16rast
New Poster

Remove Gmail Folder

The warning that gmail is no longer available is making it difficult to use my email.  I want that folder remove soonest

jav6joev
Bronze Problem Solver

Re: Remove Gmail Folder

Quote: 

 

                   
                                                        
‎04-01-2020 06:51 PM
Remove Gmail Folder

The warning that gmail is no longer available is making it difficult to use my email.  I want that folder remove soonest

 

If you log into your email on the web site, you should be able to remove the folder.

Joe V
(not a Comcast employee, just another paying customer)
tom16rast
New Poster

Re: Remove Gmail Folder

I can not do what you suggest.  I can only add sub folders or delete files> There is no delet file option!

jav6joev
Bronze Problem Solver

Re: Remove Gmail Folder

Where is it you're seeing that 'gmail' message?  On what device, what email app?  Did you have a gmail email account added to your email client?  Can you delete/remove that email account?

Joe V
(not a Comcast employee, just another paying customer)
jav6joev
Bronze Problem Solver

Re: Remove Gmail Folder

A private message like this does not assist other users that may be looking for the same answer.  

 

 

  
‎04-01-2020
The sxxx@gmail,com is below my regular account and files on my principal Xfinity email account.  No I can't delete it  I can't wait 60 minutes on the phone phone  and for some  tech to answer.   Up the priverbal creek
If you log into Xfinity email online at https://xfinityconnect.email.comcast.net/ and select the Gearbox icon upper right and Settings, do you see your gmail account like I see my second email account?Email Accounts.jpg
Joe V
(not a Comcast employee, just another paying customer)
owlize
New Poster

Re: Remove Gmail Folder

Just sent in my first post about the same issue ; glad to find that i'm not the only one and even more glad to find an answer that hopefully will work. Thanks.