Community Forum

Recover deleted emails

Highlighted
Frequent Visitor

Recover deleted emails

When selecting this option, the messages are listed and each has a check box but there is no longer a "move to" selection option shown.  List freezes up.  What happened?

Highlighted
Frequent Visitor

Re: Recover deleted emails

Just got through to Comcast/Xfinity, who confirms this is a server problem that should be cleared up within a few days.

Highlighted
Expert

Re: Recover deleted emails


@ronwtex wrote:

When selecting this option, the messages are listed and each has a check box but there is no longer a "move to" selection option shown.  List freezes up.  What happened?


The "Move to" icon has been flaky for a few weeks now.  Just do a drag and drop, which is faster, anyway.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!