Community Forum
Top

QuickBooks Online can't reach one particular Comcast.net email address

ANSWERED Go to best answer
msousa
Frequent Visitor
‎02-24-2020 08:58 PM

QuickBooks Online can't reach one particular Comcast.net email address

Having problems sending email from QuickBooks Online to one particular comcast.net email address.  I can send email from QBO to other Comcast users just fine and I can also reach the client's Comcast email address in question from other email apps just fine.  Let me know what I can do to help resolve this.  

 

Thank you

 

 

0 Likes
Go to best answer
ComcastCSAEmail
Official Employee
‎02-25-2020 05:14 PM

Re: QuickBooks Online can't reach one particular Comcast.net email address

@msousa please PM me the emails of who you are sending to having this issue along with the email of the email sending from so i can further review this for you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0 Likes
Visit Our Help Communities