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Email from other countries can be problematic. In your situation I would call Comcast security and see if they can help with this--------------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week)
1 - 888-565-4329
I don't know if you will be able to sign into your Comcast email once you are in Germany.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
@TinaJones92 I see several these getting flagged. Please ensure when messages are misclassified like this, that you mark them as "not spam" or move them back to your inbox. I'll work to get this resolved.
I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
We ask that you post publicly so people with similar questions may benefit from the conversation.
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