Community Forum

Printing Comcast Email

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Contributor

Printing Comcast Email

For the past several months, when I get an email that I want to print, if it is more than one page, it will only print the 1st page.  To print the rest, I need to make what wasn't printed visible on my screen.  It will then print what is shown.  If it's a very long email, I have to show each part in order to print the rest of the email.

I have chatted several times with people at comcast.  No one can seem to help.  Has anyone else had this problem?  If so, have you been able to solve it?  

Does anyone know what I should do to resolve this?

Thanks

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Problem Solver

Re: Printing Comcast Email

How are you accessing email, client or website?  How are you initiating a print, right-click print or drop-down option?

Joe V
(not a Comcast employee, just another paying customer)
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Contributor

Re: Printing Comcast Email

website/right click

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Expert

Re: Printing Comcast Email


@bigig533 wrote:

website/right click


What happens when you use the print icon instead?  Still getting only a partial email?  Or when you use File/Print?


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Contributor

Re: Printing Comcast Email

My stupidity!!!  I never noticed the print icon before.  So I never used it until just now.  It works!!  It lets me print as many pages as the email has, and gives me the option to print only the pages I need.

 

Thank you all for helping an 80 year old.  I should have asked my grandson before bothering you.

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Expert

Re: Printing Comcast Email


@bigig533 wrote:

My stupidity!!!  I never noticed the print icon before.  So I never used it until just now.  It works!!  It lets me print as many pages as the email has, and gives me the option to print only the pages I need.

 

Thank you all for helping an 80 year old.  I should have asked my grandson before bothering you.


I'm glad it's working for you now!

 

You aren't bothering anyone here.  It's what we're here for.  Smiley Wink

 

Happy printing!


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Official Employee

Re: Printing Comcast Email

@bigig533, We're delighted to hear this and thanks so much for reaching back out with this update. Please be sure to reach out to our Forums for any future issues or concerns, we're here to help. Thanks and we appreciate you being the best part of Comcast. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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