New Poster
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2 Messages
Please Unblock This Web Site
I work from home. I need access to a web site I reported earlier this week. This site has been blocked by Comcast for the past week. My neighbors who use AT&T as their ISP can access. I can access using my phone as a hotspot. The site wasn't previously blocked. Please fix.
Latoque
Expert
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29.7K Messages
5 years ago
Blocking issues are handled by Comcast security------------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week)
1 - 888-565-4329
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EG
Expert
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111.4K Messages
5 years ago
Try disabling the Xfi Advanced Security feature as a work-around for now and see. It's buggy ! And there is currently no way for an end-user to be able to whitelist anything;
https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security
Good luck !
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