Frequent Visitor
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7 Messages
Pictures are no show
When I send photos from my Samsung phone to my email address, they don't arrive, ever. Actually some do and some don't. Like today, I sent the same pic 3 times and it never made it to my email. Where is it going? But when I send pictures to any other email address or phone they always arrive. ...so it is not my phone. Help!
Latoque
Expert
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29.7K Messages
5 years ago
Assuming you mean your Comcast address, how big are the photos?
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jlbaker3
Frequent Visitor
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7 Messages
5 years ago
Yes , my Comcast email. 1.6 GB on average I guess...... but my phone compresses them every time.
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Latoque
Expert
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29.7K Messages
5 years ago
Right then------the maximum size for an email either incoming or outgoing in Comcast is 25 Mb, including any attachments. So it depends on what compression size your phone software is using. I have an iPhone and it offers three or 4 different sizes when sending out a photo.
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jlbaker3
Frequent Visitor
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7 Messages
5 years ago
That makes sense. But how come sometimes a pic will make it after 2 or 3, or 4 attempts? I will try to get the pics compressed more....closer to 25MB, thank you! I'll let you know.
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jlbaker3
Frequent Visitor
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7 Messages
5 years ago
I tried resizing the picture to a lot smaller and even reduced the MegaPixel's. Still no show.
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Latoque
Expert
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29.7K Messages
5 years ago
Can you try sending a photo from some other computer you have to the account? Does it work OK then?
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jlbaker3
Frequent Visitor
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7 Messages
5 years ago
No, but I'll try my fiances phone. Good idea....back in a little while.
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jlbaker3
Frequent Visitor
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7 Messages
5 years ago
Tried to send a picture to my fiances email...no show also. must be my phone.
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