New Poster
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1 Message
Phishing email sent to me
xfinity support,
I received this email and I do not think you have sent this to my account.
Whomever it ius needs to be stopped from contacting other customer (who do not look at the email address being sent from).
Thank you,
-John
Sender:
At ҳfinity we take your security and privacy very seriously.
We recently upgraded our customers database and new security features has been added to give you the best of our services.
To secure your profile, you are required to verify your information in order to avoid any interruption to your services.
Please go to Security Center to verify your profile.
Once you have verified your information, you will be redirected to the area in which you were originally logging in to.
We apologize for the inconvenience and thank you for your understanding.
BruceW
Gold Problem Solver
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26.5K Messages
5 years ago
It's a phishing email, a scammer attempt to steal login and account information. If you check your email with Comcast's Xfinity Connect webmail, look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity (see https://www.xfinity.com/support/articles/comcast-verified-email). If the logo is missing when you view the message in webmail, the message is not from Comcast. Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program, not in even Comcast's own email app. It's only visible when you use their web email site.
Please edit your message to remove the phishing link. To edit, log in to the Forums and, while viewing your message, click Options, Edit Message.
Samples of recent phishing messages can be found at https://internetsecurity.xfinity.com/help/alerts/ under "Top Phishing Scams".
To report a scam email to Comcast, follow the "Report Spam and Phishing Emails" link on https://internetsecurity.xfinity.com/help/report-abuse/ and scroll down to the "Report Phishing Emails" section.
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