Samuellhw's profile

New Poster

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1 Message

Wednesday, February 10th, 2021 7:00 AM

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PTR Record

Hi guys,

i need a PTR record created for my home email server. the domain should be [Edited: "Personal Information"]

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Problem Solver

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1.1K Messages

4 years ago

Good morning, @Samuellhw. I'd love to help get this record for you and start that process. Do you mind sending me a PM with your name and address, so I can better assist? 

 

To send me a private message, click on my name, "ComcastKorie," and then click send a message. Talk to you soon!

(edited)

Visitor

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1 Message

I need a PTR record for my home email server. I am not able to directly pm you ComcastKorie.

Official Employee

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746 Messages

@

I would be happy to help and look into your concern. send me a private message with your full name (and the account holder's name if different from you) and the numbers associated with your service address. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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