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Over Quota Issue Multiplying Emails

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Over Quota Issue Multiplying Emails

Hello,

 

My wife's email address account received numerous over quota alerts yesterday and when she tries to delete those and old emails, they end up coming back times 2.  If you try to do it again, the same emails will multiply again and show up in the inbox.  

 

She went from 100% consumed, to 240% just by trying to delete messages.

 

Anything we can do to fix this?

 

Thanks,

Bob