gbailey99's profile

Frequent Visitor

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8 Messages

Tuesday, February 23rd, 2021 7:00 PM

Closed

Outlook 2010 Can not connect.

I've had this account for at least 10 years. I've always used Outlook and never really had any issues with my email. Recently though, It seems every 2 weeks or so, it will not connect to the server. My email works when i use the xfinity aight, just not Outlook. I have in the past had to completely delete my outlook profile, then within a day or so it will let me sign in and it uploads everything. It is becoming an almost weekly thing. I've tried every port and every combination of encryption recommended by Comcast help to no avail. They say it's a Microsoft issue, but I say it's a comcast issue. Can someone please ficx the 3rd party email bug comcast has.  

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Expert

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31.9K Messages

4 years ago


@gbailey99 wrote:

I've had this account for at least 10 years. I've always used Outlook and never really had any issues with my email. Recently though, It seems every 2 weeks or so, it will not connect to the server. My email works when i use the xfinity aight, just not Outlook. I have in the past had to completely delete my outlook profile, then within a day or so it will let me sign in and it uploads everything. It is becoming an almost weekly thing. I've tried every port and every combination of encryption recommended by Comcast help to no avail. They say it's a Microsoft issue, but I say it's a comcast issue. Can someone please ficx the 3rd party email bug comcast has.  


See if this post helps.

Frequent Visitor

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8 Messages

4 years ago

Yes, it appears that others have the same issue, and that they are given the same respose as I've been given.  It does appear that there is a connection problem with the server that is random. It also appears that no one can figue out why it happens, why it's so speradic or how to make it go away. 

Frequent Visitor

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8 Messages

4 years ago

Well, that lasted about a month and we're back at it.. I wish with all the fee and enormous charges, someone at Comcast could figure out how to make outlook work with their server. What suck is it worked great for years and years. Someone at coms=cast tried to fix something that wasn't broken.

Gold Problem Solver

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7.2K Messages

Hello gbailey99, can you tell me if you have any issues with viewing your mail from the website? Or, do you have any issue connecting to another email client? 

I no longer work for Comcast.

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