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Outlook 2010 Can not connect.

gbailey99
Frequent Visitor

Outlook 2010 Can not connect.

I've had this account for at least 10 years. I've always used Outlook and never really had any issues with my email. Recently though, It seems every 2 weeks or so, it will not connect to the server. My email works when i use the xfinity aight, just not Outlook. I have in the past had to completely delete my outlook profile, then within a day or so it will let me sign in and it uploads everything. It is becoming an almost weekly thing. I've tried every port and every combination of encryption recommended by Comcast help to no avail. They say it's a Microsoft issue, but I say it's a comcast issue. Can someone please ficx the 3rd party email bug comcast has.  

Again
Expert

Re: Outlook 2010 Can not connect.


@gbailey99 wrote:

I've had this account for at least 10 years. I've always used Outlook and never really had any issues with my email. Recently though, It seems every 2 weeks or so, it will not connect to the server. My email works when i use the xfinity aight, just not Outlook. I have in the past had to completely delete my outlook profile, then within a day or so it will let me sign in and it uploads everything. It is becoming an almost weekly thing. I've tried every port and every combination of encryption recommended by Comcast help to no avail. They say it's a Microsoft issue, but I say it's a comcast issue. Can someone please ficx the 3rd party email bug comcast has.  


See if this post helps.


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gbailey99
Frequent Visitor

Re: Outlook 2010 Can not connect.

Yes, it appears that others have the same issue, and that they are given the same respose as I've been given.  It does appear that there is a connection problem with the server that is random. It also appears that no one can figue out why it happens, why it's so speradic or how to make it go away.